AI Agents act autonomously, make decisions, and adapt. AI Tools perform specific tasks with fixed rules. Together, they optimize business processes with flexibility and precision. Retrieval-Augmented Generation (RAG) is an advanced technique in the field of artificial intelligence that combines the capabilities of large language models with information retrieval systems. Large Language Models (LLMs) are artificial intelligence models trained on enormous amounts of text data. This vast knowledge base allows them to understand and generate natural language, performing a wide range of tasks such as translation, summarization, and question answering.